Privacy Policy

Alpha Septic Services Privacy Policy

Last Updated: June 2023

At Alpha Septic Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, email address, telephone number, and other information you provide when requesting services, creating an account, or contacting us.
  • Service Information: Details about your septic system, service history, and property information necessary to provide our services.
  • Payment Information: Credit card details or other payment information when you purchase our services.
  • Website Usage Data: Information about how you interact with our website, including IP address, browser type, referring/exit pages, and operating system.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending service notifications
  • Responding to your inquiries and providing customer support
  • Sending promotional communications about services, offers, and events
  • Analyzing usage patterns to improve our website and services
  • Complying with legal obligations and enforcing our terms

Sharing Your Information

We may share your information with:

  • Service providers who assist in our business operations
  • Professional advisors such as lawyers, accountants, and insurers
  • Government agencies when required by law
  • Business partners with your consent

We do not sell your personal information to third parties.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing consent for processing your information
  • Opting out of marketing communications
  • Requesting restriction of processing or data portability

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Alpha Septic Services
Austin, TX
Email: sales@callalphaseptic.com
Phone: (512) 793-7867